Department: E-Commerce Finance
Location: Khar West
Working Days: Monday to Saturday (2nd & 4th Saturday Off)
Office Timings: 10:30 AM to 7:00 PM
About the Role
We are looking for an experienced Accounts Receivable Manager – E-Commerce Marketplace to manage receivables, reconciliations, dispute resolution, and settlement tracking across online marketplaces and quick-commerce platforms. The role requires robust analytical capabilities, expertise in marketplace operations, and the ability to collaborate with internal and external stakeholders to ensure timely collections and accurate financial reporting.
Key Responsibilities:
1. Marketplace Reconciliation & Settlement Management
- Perform end-to-end reconciliation of marketplace and quick-commerce transactions against internal records.
- Match settlement reports received from platforms with sales, returns, cancellations, deductions, and collections.
- Reconcile transactions across Marketplace Portals, Unicommerce (OMS),
and Logic ERP to ensure completeness and accuracy.
- Analyze portal-wise sales and return trends at category level and identify discrepancies.
- Monitor return transactions and track status under:
- Good Returns
- Bad Returns
- Non-Receipt Cases
- Raise and track claims/tickets for unresolved return discrepancies.
- Maintain visibility and reporting of ticket status:
- Closed – Recovery Received
- Open – Awaiting Portal Update
- WIP – Yet to be Raised/Under Processing
- Track cancelled orders and return inventory movements.
- Coordinate with warehouse teams to ensure timely put-away and inventory reconciliation.
- Conduct periodic review meetings with warehouse and operations teams to monitor return status and recoveries.
2. Dispute & Claim Management
- Identify discrepancies in settlements, commissions, penalties, logistics charges, and platform deductions.
- Validate fixed and variable fee structures charged by ma
📌 We are hiring Accounts Receivable Manager (Mumbai)
🏢 Nexdigm (SKP)
📍 Mumbai
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