Join JPMorganChase Commercial and Investment Banking, serving 70,000+ clients across corporations, municipalities, FIs, and not-for-profits. Be part of Global Banking Data Hub (GBDH), where business process and data investments translate into better client experiences and smarter insights. Help drive disciplined execution across stakeholders to deliver measurable operational efficiency and change outcomes.
Job Summary
As an Associate in Global Banking Data Hub (GBDH) Operations within Commercial and Investment Banking, you lead operationalized Product Ownership activities that translate strategic priorities into delivered outcomes. You partner with Product, Line of Business Information Owners, and Technology in an Agile setting to manage work from definition through implementation in a controlled, timely manner. You enable transparency and governance through backlog health, sprint execution, change documentation, and KPI reporting.
Job Responsibilities
- Collaborate with Product, LOB Information Owners, and Technology to execute a diverse, robust book of work.
- Maintain the GBDH backlog in JIRA, ensuring alignment to control standards and traceable delivery.
- Refine sprint lifecycle practices and supporting tools to improve delivery predictability and throughput.
- Forecast team capacity and manage sprint scope to optimize commitments and reduce delivery risk.
- Review and approve business-submitted stories, engaging data architects when needed for alignment.
- Facilitate Product Backlog Refinement (PBR) and Sprint Planning to ensure readiness and clarity.
- Coordinate UAT deliverables and implementation checklists to document controlled changes end-to-end.
- Communicate impacts, dependencies, and deliverables across geographically diverse teams and stakeholders.
- Identify production bugs and partner with stakeholders and technology to remediate efficiently.
- Produce and distribute change management metrics, KPIs, and status reporting on a