The Client Servicing Executive plays a key role in managing client relationships and ensuring seamless execution of campaigns. Acting as the bridge between clients and internal teams, this role is responsible for maintaining transparent communication, tracking project progress, and contributing to strategic planning. The ideal candidate is detail-oriented, proactive, and passionate about delivering high-impact advertising solutions that align with client business objectives.
Key Responsibilities:
Client Relationship Management:
● Serve as the primary point of contact for day-to-day client interactions, ensuring timely communication and issue resolution.
● Understand client business objectives and marketing goals, translating them into actionable project plans.
● Conduct routine follow-ups to gather feedback, address concerns, and ensure client satisfaction.
● Support account managers in building long-term client relationships by proactively identifying opportunities for value addition.
Project Execution & Coordination:
● Develop and maintain project schedules, ensuring timely execution of deliverables.
● Track campaign progress, flagging potential bottlenecks and ensuring alignment with client expectations.
● Work closely with creative, strategy, and production teams to ensure seamless execution of client briefs.
● Assist in preparing client presentations, reports, and performance summaries.
● Ensure weekly status updates are sent, and client receive clear timelines,next steps and escalation matrix if needed.
Market Research & Insights:
● Conduct research on industry trends, competitor activities, and consumer insights to support strategic recommendations.
Business Growth Support:
● Identify opportunities to upsell or cross-sell agency services based on client needs.
● Assist in pitch presentations and proposal development to support new business acquisition.
Qualifications & Skills:
● Educational Backg
📌 Client Servicing Executive (Bhowanipore)
🏢 Be The Bee Com Designs
📍 Bhowanipore
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