We are looking for a proactive and detail-oriented Support Associate to join the marketplace operations team at LX India. In this role, you will support sellers throughout their journey—from onboarding and product listing to resolving queries and maintaining high-quality catalog information.

About the Rol

eYou will play a key role in ensuring a seamless seller experience by providing timely assistance, maintaining accurate product data, and collaborating with internal teams to support daily marketplace operations

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Responsibiliti
- esAssist sellers with registration, onboarding, and account setup on the marketplac
- e.Guide sellers through the product listing process and provide support for self-listin
- g.Create, update, and maintain accurate product listings, including titles, descriptions, specifications, images, pricing, and other catalog informatio
- n.Review product listings to ensure accuracy, completeness, and compliance with marketplace guideline
- s.Respond to seller queries via phone, email,and other communication channels in a qualified and timely manne




- r.Educate sellers on marketplace policies, listing standards, and best practice
- s.Coordinate with internal teams to resolve seller-related issues and ensure timely follow-u
- p.Maintain accurate records of seller interactions, onboarding activities, and catalog update
- s.Monitor listing quality and recommend improvements to enhance the overall seller experienc
- e.Support day-to-day marketplace operations and contribute to process improvement

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Qualificati
- onsBachelor's degree in any discipli
- ne.Fresh graduates and experienced candidates are welcome to app
- ly.Good verbal and written communication skil
- ls.Proficiency in English & Hindi. Knowledge of additional languages is an advanta
- ge.Good typing speed with strong attention to deta
- il.Ability to organize work effectively, manage multiple tasks, and meet deadlin
- es.Customer-focused mindset with good interpersonal and problem-s

📌 Support Associate (Mavelikara)
🏢 Levelx Micro
📍 Mavelikara