We are seeking experienced SAP Banking Services / TRBK systems engineers to join our squad to support and optimize SAP solutions that underpin critical banking operations. This role is responsible for ensuring the stability, performance, and continuous improvement of SAP Core Banking system. With close to 40% of Australia's payments processed in this system, your impact here has significant impact and importance.
Impact Contribution:
Apply advanced technical knowledge to deliver key strategic solutions which addresses business problems.
You will contribute to building a brighter future for our customers by ensuring that our team builds the best solutions possible using contemporary development practices that ensure both functional and non-functional needs are met.
If you have a history of building a culture of empowerment and know what it takes to be a force multiplier within a large organization, then you're the kind of person we are looking for.
Roles Responsibilities:
- Provide day-to-day L2 operational and platform stability for SAP functionality across production and non-production environments.
- Monitor daily system functionality and performance, identify issues proactively, and coordinate timely incident detection and resolution.
- Perform and manage service restoration within SLA where service is broken for incidents of all categories.
- Partner with stakeholders to articulate and execute service restoration where it is broken, ensuring the best possible outcome that least impact customers and consumers negatively.
- Coordinate with infrastructure, security, and platform teams to maintain system availability, resilience, and performance.
- Support continuous improvement initiatives that increase and automate functional observability.
- Leverage and propose use of tools that bridge the gap between product teams and operational capabilities, enabling h