Botanix Nature Resort is one of India's leading nature-based hospitality destinations, where exceptional guest experiences, warm hospitality, and nature come together. We are looking for a dedicated and customer-focused *Reservations Executive* to manage guest bookings and ensure a smooth reservation experience.
*Key Responsibilities*
* Handle room reservations through calls, emails, and online booking channels.
* Respond to guest enquiries regarding room availability, rates, packages, and resort facilities.
* Process bookings, modifications, cancellations, and special requests accurately.
* Coordinate with the Front Office and Operations teams to ensure seamless guest arrivals.
* Maintain reservation records and update the Property Management System (PMS).
* Monitor room inventory and occupancy levels.
* Prepare daily reservation reports and booking updates.
* Deliver excellent customer service by assisting guests with their queries and requirements.
*Desired Profile*
* Graduate in Hospitality Management, Tourism,
or any related field.
* **1–3 years of experience** in Reservations, Front Office, Guest Relations, or a similar hospitality role.
* Basic knowledge of PMS software and OTA platforms will be an advantage.
* Good communication and interpersonal skills.
* Strong attention to detail and organizational abilities.
* Ability to work in a quick-paced environment and manage multiple tasks efficiently.
* Positive attitude and a guest-focused approach.
*What We Offer*
* Opportunity to work with one of India's most unique nature-based hospitality destinations.
* Supportive and professional work environment.
* Career growth and learning opportunities within an expanding hospitality group.
* Competitive salary based on experience.
- *Apply with your updated CV. Candidates with prior experience in hotel or resort reservations will be given preference.*