Join the Leader and Domain Expert in Customer Service South Asia
Praxis is a leading Business Process Management company that services premium customers for a leading full-service luxury airline in India.
Praxis also specializes in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi.
JOB DESCRIPTION FOR SERVICE EXPERT
Make the move from a Job to a Career. Learn Airlines intricate standard operating processes and superior customer service skills to embark a career in airlines.
If you are a motivated team player with strong customer service attitude that drives customer satisfaction, then we have the perfect role for you
We are hiring Customer Service Experts for our Airline client.
*EXCELLENT COMMUNICATION SKILLS*
*VOICE PROCESS*
Industry Worked in: Aviation, Hospitality, Travel, OTA, BPO
Location: Gurgaon
Job Requirement:
*Excellent communication Skills in English is a pre-requisite *Ability to communicate effectively with customers on either a call or email or chat or a combination *Confident, Energetic & Assertive while conversing *Good working knowledge of MS Office (Word, Excel, Outlook) *GDS Hands on experience in Amadeus or Galileo will be an added advantage *Ability to handle complex situations *Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements
*Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA or in a BPO, will be helpful
Education:
- Graduation in any stream, Hotel Management / Aviation Diploma Holders etc.
Why join Praxis?
Excellent work life balance. 9 Hours a day, 5 days a week. Get pai
📌 Customer Service Expert For Luxury Airline Voice Process | Praxis (Gurugram)
🏢 Praxis Services
📍 Gurugram
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