Scope
- This role is focused on supporting various Blue Yonder Planning solutions in enterprise supply planning.
- Needs to work with cross functional teams including Product Development, Consulting and Cloud services.
- This role needs technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity.
- This position may require 24x7/Weekend coverage and response to systems alerts during 'on-call' periods.
- Provides advice to customers regarding industry best practices and process methodology.
- Understands the workflow and tables involved in Blue Yonder solutions (IO, OP, S&OP;, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes.

Technical Environment
- Valuable Understanding of Blue Yonder data workflow
- Installation of Blue Yonder products
- Positive knowledge of SQL, PL/SQL
- Intermediate knowledge at MS Excel
- Basic understanding on customer business and process.




- Relevant experience on Blue Yonder SCPO and Manufacturing Planning suite of products
- Requires a bachelor’s degree (in Industrial/Mechanical Engineering or equivalent) and experience in SC domain
- Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required

What You’ll Do
Design & Architect
- Understand the implemented solution design
- Needs to work with cross functional teams including Product Development, Consulting and Cloud services
- Enhance/Change the design based on new business requirements by the customer
- Identify Root cause and find the permanent solution to any problem.
- Responsible to address incident/request related to above mentioned suite of products

Develop & Deliver
- Provide advice to customers regarding industry best practices and process methodology.
- Understand how Blue Yonde

📌 Expert Support Engineer (Bengaluru)
🏢 Blue Yonder
📍 Bengaluru