- Collecting and analyzing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
Job Types: Full time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)