Company Description
Evon Technologies is an AI-first engineering company headquartered in Dehradun, India, combining deep technical expertise with the stability of a talent-rich tier-2 city. The company delivers custom web and mobile applications, AI enablement solutions, embedded systems, gaming and 3D products, and ERP/CRM implementations. Evon also offers staff augmentation, cloud consulting, DevSecOps, and platform modernisation for global clients across industries. With 20+ years in the industry, over 500 engineers, and strong repeat and referral business, Evon is recognized as an AWS Partner, Microsoft Certified, CMMI Level 3, and ISO 27001:2022 and ISO 9001:2015 certified. The team has long-standing relationships with clients such as TVS, Reliance Industries, and the UK Government, reflecting a focus on quality, reliability, and innovation.

Location:Dehradun

Required Skills & Qualifications
- Fluent in
English & French
or
English & Spanish
(written and verbal).
- Solid customer service, communication, and active listening skills.




- Ability to handle sensitive conversations with empathy, professionalism, and a non-judgmental approach.
- Basic understanding of
Responsible Gambling
principles and player protection practices.
- Knowledge of responsible gambling tools, including
deposit limits, time limits, cooling-off periods, and self-exclusion
.
- Ability to identify and appropriately respond to customers who may be at risk of gambling-related harm.
- Familiarity with responsible gaming regulations and compliance standards (e.g.,
AGCO, iGaming Ontario, AiGC, AGLC
) is an advantage.
- Strong problem-solving skills with the ability to manage customer queries and escalations effectively.
- Experience using
CRM systems
, live chat, email support, and case management tools.
- Accurate documentation skills with strong attention to detail.
- High level of integrity, confidentiality, emotional resilience, and cultural sensitivity.
- Prior experience in customer supp

📌 Customer Support Respresentative (Dehradun)
🏢 Evon Technologies
📍 Dehradun