Location Name:
Santibazar

Job Purpose
“This position is open with Bajaj Finance ltd.”
- To do daily fraud monitoring / tracking and provide help to reporting manager in set up various processes with an objective of zero fraud exposure.

Duties And Responsibilities
PRINCIPAL ACCOUNTABILITIES

(Accountabilities associated with the job)
- Analytics for monitoring suspect transactions.
- Reporting the findings within timelines to the senior management.
- Investigation & Root Cause Analysis of fraud/dispute cases
- Analysis of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.
- Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.
- Fraud loss metrics to be as per targets decided by management.
- Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports
- Review and tracking of location visits by location RCU Managers.




- Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.
- To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
- Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
- Ensure error free dashboards are circulated within defined period
- Propose changes & suggestions in credit policy-location wise (whenever required)
- Drive all internal process in a manner that the reporting of suspected frauds is timely, and fraud is caught before disbursal of loan to minimize fraud loss.
- MAJOR CHALLENGES

(Challenges faced on an on-going basis in carrying out the job)
- Understand complete various processes and prepare data reports / Dashboard
- Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.
- Coordination within RCU Field

📌 Deputy Manager (South Tripura)
🏢 Bajaj FinServ
📍 South Tripura