The Assistant Manager – Sales is responsible for driving showroom sales, leading the sales team, ensuring exceptional customer service, and supporting the overall operations of the showroom to achieve business objectives.
Key Responsibilities
- Achieve individual and showroom sales targets.
- Lead, motivate, and coach the sales team.
- Deliver an excellent customer shopping experience.
- Build and maintain robust customer relationships.
- Ensure effective stock management and inventory accuracy.
- Maintain visual merchandising standards.
- Ensure compliance with company SOPs, billing, and security procedures.
- Handle customer queries and resolve complaints professionally.
- Monitor daily sales performance and submit MIS reports.
- Support showroom operations and coordinate with internal departments.
Qualification & Experience
- Bachelor's Degree in any discipline.
- 4–7 years of experience in jewellery retail sales.
- Minimum 1–2 years in a supervisory or team handling role.
Key Skills
- Sales & Target Achievement
- Customer Relationship Management
- Jewellery Product Knowledge
- Communication & Negotiation
- Retail Operations
- Problem Solving
- MS Office & POS Systems