Company Description
NBFC FINACIAL SERVICES is a non-banking financial company headquartered in the City Centre at The Mall in Downtown Kanpur, Uttar Pradesh, India. The organization focuses on delivering financial services and products tailored to the needs of local communities and businesses. As a growing financial institution, it offers opportunities for professionals to build their careers in core operations and customer-facing functions. Team members work in a dynamic environment that emphasizes regulatory compliance, operational efficiency, and customer satisfaction. The company values integrity, professionalism, and a strong commitment to service.
Role Description
The Branch Operations Officer is a full-time, in office role based in Lucknow, responsible for overseeing day-to-day branch operations and ensuring smooth service delivery. This role includes managing transaction processing, maintaining accurate records, and supporting compliance with company policies and regulatory requirements.
The Branch Operations Officer will coordinate with internal teams to resolve operational issues, assist in cash and account management, and monitor branch performance metrics. The role also involves interacting with customers to address operational queries, support service requests, and help ensure a positive branch experience. The individual will contribute to continuous process improvement, support audits, and provide regular operational reports to branch leadership.
Qualifications
- Candidates should possess strong Interpersonal Skills and Communication abilities to interact effectively with customers and colleagues.
- Candidates should possess solid Analytical Skills and Finance knowledge to handle transactions, verify data, and support financial decision-making.
- Candidates should possess Operations Management skills to oversee branch processes, ensure compliance, and maintain operational efficiency.
- Candidates should have attention to detail, proficiency with basic