13 Aug
|
The Lake Land Country club
|
Howrah
13 Aug
The Lake Land Country club
Howrah
Front Office Executive
? Location:
Howrah, West Bengal, India
? Workplace Type:
On-site
? Employment Type:
Full-time
? Salary:
₹18,000 – ₹20,000 per month
(Based on experience and qualifications)
About The Lake Land Country Club
The Lake Land Country Club is a premier hospitality destination offering luxury accommodations, fine dining, banquet facilities, destination weddings, corporate events, and leisure experiences. We are looking for a energetic, customer-focused Front Office Executive who is passionate about delivering exceptional guest service.
Key Responsibilities
- Welcome guests and ensure smooth check-in and check-out procedures.
- Handle reservations, room bookings, and guest inquiries.
- Answer phone calls, emails, and online booking requests professionally.
- Coordinate with Housekeeping, Food & Beverage, and other departments to ensure excellent guest experiences.
- Handle guest feedback and resolve concerns promptly.
- Maintain billing records, process payments, and prepare daily reports.
- Keep the reception area organized, professional, and welcoming.
- Maintain high standards of hospitality and customer service.
Requirements
- Graduate in any discipline (Hotel Management preferred).
- 1–3 years of experience in a hotel, resort, or hospitality front office role.
- Excellent communication and interpersonal skills.
- Knowledge of MS Office and hotel management software is an advantage.
- Strong customer service and problem-solving skills.
- Professional appearance and willingness to work rotational shifts.
What We Offer
- Competitive salary (₹18,000–₹20,000 per month).
- Career growth and learning opportunities.
- Employee meals during duty.
- Paid leave and statutory benefits.
- A professional and supportive work environment.
How to Apply
Interested candidates are invited to send their updated CV to:
? Email:
[email protected]
? Contact:
(phone hidden)
Join The Lake Land Country Club and build your career with a team dedicat
📌 Front Office Executive (Howrah)
🏢 The Lake Land Country club
📍 Howrah