Position Purpose
The Lead of Field Force Operations is responsible for development, implementation, adoption and governance of sales excellence/ sales force effectiveness strategy and processes across the European organization. He/she liaises with the RE, cluster and country commercial operations teams to implement initiatives. With the goal of simplifying and harmonising internal processes for best-in-class sales/field engagement and resource optimisation.

Your Key Responsibilities
Your responsibilities include, but not limited to:
- Best Practice Creation & Implementation in conjunction with Commercial Operations Hub: Establish best-in-class processes through core SFE projects/activities e.g. segmentation and targeting, field force capacity planning, call plan design and monitoring Facilitate and proactively manage best practice sharing and implementation across countries for pharmacy/substitution and tender topics Support in the process onboarding with global Hub counterparts to set and enforce the ‘Region Europe’ standards Business partner with countries and global Hub teams,



to support and drive a robust onboarding and continual utilization of the Hub’s services. Ensuring it adds value to the business. Develop, upgrade and monitor FF incentive systems, TGT setting processes, implementation and execution of FF performance management Drive governance of ComOps Hub to ensure all mandatory tasks are leveraged, capacity is maximised and reprioritize efforts where needed
- Sales Force Effectiveness health checks

Measure and provide solutions as to how to improve Field Force productivity through projects / activities around e.g. performance measurement and monitoring, Field Force ROI analysis, country-wise deep dive reviews. Support Business case / Resource Allocation decisions through data & insights-driven recommendations. Conduct regular Com Ex health checks with the markets and follow-up on execution of mitigation actions.

Create transparency on resource alloca

📌 Lead - Field Force Operations, Region Europe (Telangana)
🏢 Sandoz India
📍 Telangana