To provide administrative and operational support to the sales team, ensure mely processing of orders, maintain sales records, coordinate with distributors and field staff, and facilitate smooth sales operations.
Key Responsibilies
1. Sales Order Management
- Process and monitor customer and distributor orders.
- Coordinate with the dispatch and logistics teams for timely deliveries.
- Track pending orders and resolve order-related issues.
2. Sales Data Management
- Maintain accurate sales records and databases.
- Prepare daily, weekly, and monthly sales reports.
- Update sales dashboards and MIS reports.
3. Distributor Coordination
- Coordinate with distributors regarding orders, stock availability, and claims.
- Monitor distributor inventory and secondary sales data.
- Assist in resolving distributor queries and complaints.
4. Field Force Support
- Collect and compile tour programs and tour reports.
- Coordinate with Area Managers, Sales Officers, and Area Controllers.
- Maintain records of market activities, promotions, and sampling programs.
5.
Scheme Claim Management
- Process trade schemes, discounts, and promo onal claims.
- Verify supporting documents before claim settlement.
- Maintain records of approved claims and incentives.
6. Documentation Administration
- Maintain customer, distributor, and retailer databases.
- Prepare official sales correspondence and circulars.
- Organize sales meeting data and presentations.
7. Inventory Coordination
- Coordinate with warehouses regarding stock availability.
- Monitor stock movements and stock ageing reports.
- Inform the sales team about stock shortages or excess inventory.
Key Skills Required
- Good knowledge of MS Excel, Word, and PowerPoint.
- Strong data analysis and reporting skills.
- Positive communication and coordination abilities.
- Knowledge of FMCG sales processes and distribution; systems.
- Ability to work under deadlines and manage multiple tasks.