About the Role:
- We are seeking a detail-oriented and client-focused Managed Services Executive to support enterprise clients on the Kennect platform.
- The role involves handling incentive management processes, ensuring data accuracy, and providing timely client support through close collaboration with stakeholders in industries like pharma and insurance.
Key Responsibilities:
- Manage end-to-end system operations for clients: Perform data uploads, mapping, extraction, and validation to ensure accuracy.
- Configure and maintain the system as per client requirements.
- Act as the primary point of contact for clients: Address queries via online meetings, office visits, and emails.
- Ensure timely and effective resolutions.
- Build and maintain strong client relationships by sharing best practices and driving maximum product adoption.
- Collaborate with internal teams to support client needs and deliver seamless service.
- Skills & Qualifications: Proficiency in MS Excel (basic to advanced) and working knowledge of MS PowerPoint.
- Strong data understanding, analytical, and problem-solving abilities.
- Excellent written and verbal communication skills.
- Bachelors degree in Business / IT / related field (fresh graduates welcome).
Why Join Kennect
- Work-life balance: Monday to Friday Market-competitive salary that values your contributions Comprehensive health insurance for you and your family Hybrid work culture offering flexibility and balance Abundant professional growth & career development opportunities Collaborative, inclusive, and supportive environment where your ideas matter Join us at Kennect and be part of a team that values your growth, supports your ideas, and empowers you to make an impact from day one.