The candidate struggled with foundational Salesforce security and automation concepts. He was unable to correctly answer or explain the differences between core administrative features:
- Role vs. Profile & OWD: Failed to articulate the fundamental differences between object-level security (Profiles) and record-level access (Roles, OWD).
- With Sharing vs. Without Sharing: Demonstrated a weak grasp of how Apex enforces or bypasses organizational sharing rules.
2. Service Cloud & Automation
When questioned on standard service automation, the candidate could not explain the basic configuration or lifecycle of:
- Email-to-Case functionality
- Assignment Rules
- Support Processes
3. Development (LWC, APEX)
- Basic SOQL Queries: The candidate was unable to write a straightforward SOQL query to fetch a Queue
- LWC : The candidate was unable to answer basic technical questions regarding its architecture or implementation ex: use of cacheable=true
4. Deployment & DevOps (Change Sets)
- Deployment Settings: The candidate stated that he has experience working with Change Sets. However, when questioned on how to configure them, he was completely unable to explain Deployment Settings (authorizing deployment connections between environments).
📌 Salesforce Developer Lead (Bengaluru)
🏢 Quess
📍 Bengaluru
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