Title: Intune Support Engineer
Location: Chennai
Exp: 10+Yrs
InTune Deliverables
Own Intune administration end to end (tenant setup validation, baseline configuration, ongoing operations).
Manage device enrollment & onboarding for supported platforms (Windows, iOS/iPadOS, Android, macOS as applicable).
Define and maintain device configuration policies (security baselines, device restrictions, profiles, settings catalog).
Manage application deployment (required/available apps, app assignments, updates, Win32 packaging where needed).
Manage compliance policies and ensure devices meet Gates security requirements (compliance rules, remediation actions).
Coordinate Conditional Access enforcement with Entra ID/Security teams (device compliance-based access controls).
Manage endpoint security policies within Intune (AV/Defender settings, firewall, BitLocker, attack surface reduction as applicable).
Manage patch/update policies (Windows Update rings / feature updates / quality updates; reporting on compliance).




Monitor device health and compliance dashboards and drive remediation (non-compliance, enrollment failures, policy conflicts).
Handle Intune incidents and service requests (troubleshooting enrollment, app install issues, compliance blocks, device access issues).
Manage device lifecycle operations (retire/wipe, reset, lost/stolen handling, replacements, offboarding).
Maintain role-based access and governance (RBAC roles, admin access control, audit reviews).
Deliver reporting and operational metrics (enrollment success, compliance %, patch compliance, top issues, trends).
Create and maintain Intune runbooks/knowledge articles for Service Desk and NOC (L1/L2 procedures, troubleshooting steps).
Enable automation where feasible (standard workflows/scripts/Graph-based automation for repetitive admin tasks).

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📌 Intune Support Engineer (Chennai)
🏢 NR Consulting
📍 Chennai