Position Summary

The Senior ServiceNow Developer IT Asset Management is the primary technical owner for ServiceNow IT Asset Management (ITAM) capabilities, responsible for the configuration, administration, upgrades, testing, maintenance, and ongoing care-and-feeding of Software Asset Management Skilled (SAM Pro) and Hardware Asset Management Professional (HAM Pro). This role partners closely with the CMDB team (who owns discovery execution and CMDB governance) and serves as an ITAM subject-matter expert (SME) and influencer to ensure CMDB design and practices enable ITAM success. The role also provides partnership, influence, and oversight of non-CMDB foundational data required for NYDFS-aligned asset inventory outcomes and SAM/HAM data integrity, and supports M&A-related; data and platform migrations impacting ITAM.

Role Scope & Accountability

This is a specialized ITAM platform role (developer + admin blend), not a generalist ServiceNow developer position.

Owns (Direct):
- ServiceNow SAM Pro and HAM Pro modules (configuration, administration, and module integrity)




- ITAM workflows, controls, dashboards, and operational sustainability (care-and-feeding)
- Upgrades, regression testing/UAT support, defect remediation, and ongoing maintenance for ITAM modules
- SAM and HAM administrative functions (operational support, configuration updates, and troubleshooting)

Partners With (Shared Outcomes):
- CMDB and Discovery teams responsible for CI ingestion, discovery tooling, and CMDB governance
- Procurement, Finance, Cybersecurity, HR/Workforce, Real Estate/Locations, and Vendor/Contract stakeholders who own upstream foundational data sources
- M&A; integration teams during acquisitions, mergers, or divestitures

Influences / Provides Oversight (Non-Ownership):
- CMDB design patterns (classes, relationships, required attributes) needed to support ITAM outcomes
- Foundational data standards, validations, and governance routines for non-discoverable attributes that

📌 Senior Service Now Developer (Hyderabad)
🏢 LPL Financial Holdings
📍 Hyderabad