Job Opening: Product Operations Executive

Location: Trichy
Department: Digital Strategy
Employment Type: Full-Time

Experience: 0–2 Years

About the Role

Kauvery Hospital is looking for a proactive and detail-oriented Product Operations Executive to join the Digital Strategy team. This role is responsible for supporting enterprise applications, coordinating with business users, driving application adoption, and ensuring smooth day-to-day operations. The ideal candidate should have solid communication skills, a passion for technology, and the ability to work closely with cross-functional teams.

Key Responsibilities
- Manage user accounts, roles, and access across enterprise applications.
- Track, prioritize, and coordinate application issues, enhancement requests, and support tickets.
- Provide first-level application support and ensure timely resolution or escalation of issues.
- Conduct user training sessions, product demonstrations, and application rollout activities.
- Drive application adoption by engaging with business users and promoting best practices.




- Prepare and maintain user manuals, Standard Operating Procedures (SOPs), training guides, and knowledge base articles.
- Coordinate with internal teams and vendors to ensure smooth application performance.
- Monitor user feedback and recommend process improvements to enhance the user experience.
- Support testing, deployment, and release activities for application updates.
- Maintain accurate records of support activities, user requests, and operational metrics.

Eligibility Criteria

Education
- Bachelor’s degree in computer science, Information Technology, BCA, B.Sc. (Computer Science/IT), or an equivalent qualification.

Experience
- 0–2 years of experience in Product Support, Application Support, IT Operations, Helpdesk, or a similar role.
- Fresh graduates with strong technical aptitude and excellent communication skills are encouraged to apply.

Skills Required
- Basic understanding of enterprise ap

📌 Product Operations Executive (Chennai)
🏢 SRI KAUVERY MEDICAL CARE (INDIA
📍 Chennai