We are hiring for a MNC Company for Customer Support (Inbound Banking Process) Role for Gurugram location (Work From Office Job)
Note :- Excellent English Speaking Skill + Minimum 1 Year Inbound Customer Support Experience Is Mandatory
Job Description
We are hiring Customer Support Executives for a leading MNC in an
Inbound Banking Process
. The role involves assisting customers over voice calls by resolving their banking-related queries and providing a high-quality customer experience.
Key Responsibilities
- Handle inbound customer calls professionally.
- Resolve customer queries related to banking products and services.
- Provide accurate information and appropriate solutions.
- Maintain customer satisfaction and ensure quality service.
- Follow company policies and compliance guidelines.
- Accurately update customer interactions in the system.
Eligibility
- Graduate (Any Stream).
- Excellent communication skills in English
- Basic computer knowledge.
- Customer service attitude with good problem-solving skills.
- Minimum 1 year inbound customer support experience.
Salary & Advantages
- CTC 5.3 LPA (In Hand Approx 38K)
- 5 Days Working
- Day Shift Job