We are seeking a agile and strategic Head of Talent Acquisition with proven experience in the BPO/ITES industry. The ideal candidate will lead end-to-end recruitment initiatives, build strong talent pipelines, and ensure timely hiring of operational, support, and leadership positions across multiple business functions.
Key Responsibilities
Talent Acquisition Strategy
- Develop and execute recruitment strategies aligned with business objectives and workforce planning.
- Forecast hiring requirements based on business growth, attrition trends, and operational needs.
- Partner with business leaders to define role requirements and hiring priorities.
Recruitment Operations
- Lead the complete recruitment lifecycle, including sourcing, screening, interviewing, selection, and offer management.
- Manage volume hiring, niche hiring, and leadership hiring across various functions.
- Coordinate effectively with internal stakeholders and external recruitment partners.
Team Leadership
- Manage, mentor, and develop a team of recruiters to achieve hiring goals.
- Define and monitor recruitment KPIs such as TAT, offer-to-join ratio, and quality of hire.
- Drive continuous improvement and innovation in recruitment processes.
Employer Branding & Candidate Experience
- Strengthen employer branding through social media, referrals, campus initiatives, and recruitment events.
- Ensure a seamless and positive candidate experience from application to onboarding.
- Collaborate with cross-functional teams to attract top talent.
Analytics & Process Management
- Track and analyze recruitment metrics and hiring trends.
- Prepare periodic recruitment reports and dashboards for leadership.
- Optimize recruitment processes, sourcing channels, and ATS utilization for greater efficiency.
- Ensure compliance
📌 Head of People (Coimbatore South)
🏢 Prognova
📍 Coimbatore South
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