Key Responsibilities
- Lead and mentor the customer support team.
- Monitor support KPIs.
- Handle escalations and resolve customer issues.
- Improve SOPs, workflows, and knowledge base.
- Collaborate with internal teams to enhance customer experience.
Perks and advantages
Over time allowance, Leave encashment, Referral bonus
📌 Customer Relationship Manager (New Delhi)
🏢 Libresco Feeds
📍 New Delhi
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