Role & responsibilities

*Lead end-to-end requirement gathering, analysis, prioritisation and CR management for Motor LOB technology initiatives.
*Own business analysis delivery across Motor UW, OEM & Digital/Broking integrations, Banking & Central Operations, Bancassurance, Commission, DWH and Motor Claims.
*Evaluate existing systems, processes and integration journeys; identify impact areas and document business/technical changes clearly.
*Prepare BRD/FRD, process notes, test scenarios, UAT plans, sign-off documents and project annexures/evidence for governance and audit needs.
*Provide requirement walkthroughs to development, QA, vendor and business teams; ensure development is aligned to approved BRD/FRD.
*Coordinate with internal development teams and external vendors for estimation, solutioning, build, SIT, UAT, deployment and post-production support.
* Work closely with QA teams to ensure business-critical test cases are executed, defects are tracked, and release quality is maintained.
*Facilitate UAT with business stakeholders, manage defect triage,



ensure timely sign-off and support production rollouts.
*Manage project plans, priorities, schedules, dependencies risks, status updates and PMO reporting for leadership and business reviews.
* Represent Technology as Motor LOB SPOC for product deliveries, regulatory changes, platform enhancements, issue resolution and stakeholder communication.
*Lead resource allocation, day-to-day team governance, performance inputs, capability development, hiring identification and mentoring of BA/support resources.
*Support end users including business, sales and ground teams through training, queries, hands-on support, issue analysis and continuous improvement.
*Drive regulatory/compliance implementations such as Motor CIS, co-terminus, long-term products, IDV logic, Vahan/IIB enhancements and block double insurance controls.
*Deliver strategic initiatives including A2K framework enhancements, current product launc

📌 Business Analyst-Motor LOB (Mumbai)
🏢 IndusInd General Insurance (RGI)
📍 Mumbai