13 Aug
|
Accelirate Softech
|
Pune
13 Aug
Accelirate Softech
Pune
Job Title: UiPath Support Developer
Notice Period: Immediate to 30 days
Experience Required: 2-5 Years
Job Location: Pune/Hybrid
About Accelirate
Accelirate is a leading agentic AI and automation firm, building intelligent agents that transform enterprise operations. Were a certified partner of UiPath, Microsoft, and Salesforce, with 1500+ processes automated annually across industries. Honored as a Top Workplaces USA winner five years in a row, were known for delivering scalable, agent-driven solutions that empower humans, agents, and robots to work smarter together.
Overall Responsibilities
- Act as the first point of contact for customers for escalations, issues, and enhancement requests.
- Perform hands-on UiPath development, including code changes, bug fixing, enhancements, and change requests.
- Utilize UiPath Document Understanding for automating document processing tasks.
- Follow the ITIL framework and support processes, ensuring smooth operations.
- Interpret and work with Solution Design Documents (SDD) and Process Design Documents (PDD).
- Handle team-related responsibilities such as mentoring, shift roster preparation, and driving performance in a rapid-paced environment.
- Gather customer requirements, provide effort estimation, and execute tasks via enhancement and change management processes.
- Provide Level 3/4 support for UiPath automation, including incident, change, and problem management.
- Monitor BOT performance, address issues proactively, and ensure seamless operation through code fixes and optimizations.
- Mentor junior team members and establish methodologies for effective client monitoring services.
- Engage in automation opportunities, process improvements, and deliver impactful results.
Skills and Tools
- Strong expertise in UiPath Document Understanding and automation frameworks.
- Proficiency in ITIL principles, including incident, change, and problem management.
- Hands-on experience with ticketing tools (Jira, ServiceNow, Zoho, e
📌 UiPath Support Developer (Pune)
🏢 Accelirate Softech
📍 Pune