DV360 Platform Support Specialist

Location:
Hyderabad & Gurgaon

Experience:
4–7 Years

Notice Period:
Immediate to 30 days preferred

Role Overview

We are looking for a
DV360 Platform Support Specialist
with strong hands-on experience in
Google Marketing Platform (GMP)
tools.

In this role, you will support clients and internal teams by resolving
campaign, platform, and billing-related issues
while ensuring smooth execution across DV360 and other Google 360 platforms.

Key Responsibilities
- Provide platform support for
DV360 and other Google 360 tools
.
- Troubleshoot campaign performance and technical platform issues.
- Support clients and internal teams via
email, chat, and calls
.
- Handle platform and billing-related queries.
- Guide users on best practices and platform features.
- Resolve technical issues and escalate complex cases when required.
- Collaborate with product, engineering, and cross-functional teams.
- Support account migrations, bulk uploads, and platform updates.





Required Skills
- Hands-on experience with
DV360 (mandatory)
.
- Knowledge of
CM360, SA360, or Google Ads
.
- Experience in
programmatic advertising or ad operations
.
- Strong troubleshooting and analytical skills.
- Excellent communication and client-handling ability.

Valuable to Have
- Experience with
billing or invoicing support
.
- Knowledge of
SQL, HTML, or JavaScript
.
- Understanding of
Real-Time Bidding (RTB)
.
- Google platform certifications (DV360, CM360, etc.).

Eligibility Criteria
- Graduate in any discipline.
- 4+ years of total experience
.
- Minimum 2
year hands-on DV360 or similar platform experience
.

Key Skills

DV360, CM360, SA360, Google Ads, Programmatic, Ad Operations, GMP, Campaign Manager, Platform Support, RTB

If Interested share cv at [email protected]

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