Job Summary

The Customs Manager is responsible for overseeing customs clearance operations, ensuring regulatory compliance, managing profitability (PCL), and maintaining robust relationships with customs authorities, clients, transporters, and internal stakeholders. The role includes operational leadership, compliance management, team supervision, customer service excellence, and financial performance management.

Key Responsibilities

1. Customs Operations Management
- Manage end-to-end customs brokerage operations for import and export shipments.
- Ensure timely customs clearance and delivery of shipments.
- Monitor shipment status, documentation accuracy, and operational KPIs.
- Coordinate with customs authorities, shipping lines, airlines, freight forwarders, transporters, and clients.
- Resolve customs-related operational issues, inspections, holds, and disputes.
- Supervise filing of Bills of Entry, Shipping Bills, duty payments, assessments, and examination processes.
- Ensure adherence to SLA commitments and customer requirements.

2. Compliance & Regulatory Management




- Ensure full compliance with customs laws, DGFT regulations, FEMA, and other applicable trade regulations.
- Maintain valid customs licenses, permits, and statutory records.
- Conduct internal compliance audits and implement corrective actions.
- Ensure proper classification, valuation, and duty application as per customs tariff regulations.
- Monitor updates in customs notifications, trade agreements, and regulatory changes.
- Handle customs investigations, notices, queries, and departmental audits.
- Maintain SOPs and ensure operational adherence across the team.
- Ensure compliance with AEO, bonded warehouse, SEZ, EOU, and FTWZ regulations where applicable.
- Minimize compliance risks, penalties, and revenue leakage.

3. P&L; Management
- Own and manage branch/division P&L; for customs brokerage operations.
- Monitor revenue, gross profit, operating expenses, and net profitability.
- Drive

📌 Looking For Custom Manager (Gurugram)
🏢 Nexus Manpower Solutions
📍 Gurugram