About Ocean Freight Operations
The Ocean Freight Operations team plays a pivotal role in managing all ocean-bound imports and exports, utilizing a diverse range of equipment and services. The team collaborates closely with a network of ocean carriers, Procurement & capacity management (PCM), and participating in major carrier alliances to secure planned space protection from key container ports globally. This meticulous coordination is essential for ensuring a reliable and productive transportation process for ocean-bound cargo.

Job Summary
As an integral part of Ocean Freight Export Operations/ Documentation, an incumbent role in ensuring the efficiency of Export processes within the specified region. The role of OFR (Ocean Freight Operations) involves supporting the intricacies of ocean-bound cargo movements. It involves coordinating with various processes, including vessel scheduling, cargo documentation, interaction with ocean carriers to constantly strive for optimizing efficiency, regulations, and maintaining high standards of service.

Key Responsibilities
Operational Excellence:




- Ensure cost-effective and high-quality export ocean freight operations.
- Assist in procuring and managing cargo capacity efficiently, overseeing all port operations.
- Ensure operational compliance and error-free documentation.
- Responsible for the smooth execution of export shipments, adhering to customer requirements, country regulations, and customs trade practices.
- Ensure regulatory compliance related to AMS, ACI, ISF, and FMC filing.
- Implement CW1 Best Practices, including auto rating, auto costing, timely and accurate cost estimation, billing, ESI & E-Booking, milestone updating, and file closure.
- Achieve set operational performance targets.
- Proactively address and manage operational irregularities.
- Efficiently handle customer complaints and plug potential revenue leakages.
- Avoid claims and penalties due to service failures.
- Adhere to agreed SOP/COP for releas

📌 Assistant Manager (Chennai)
🏢 DHL Global Forwarding
📍 Chennai