We are looking for a highly motivated
.NET Support Engineer
with strong experience in the
E-commerce domain
to join our dynamic team. The ideal candidate should have excellent troubleshooting and problem-solving skills, hands-on experience with .NET technologies, cloud platforms, and production support, along with the ability to work in a quick-paced environment.
Required Skills
- 5–8 years
of experience in software development and application support.
- Minimum
5+ years of experience in the E-commerce domain
.
- Strong hands-on experience with
.NET Core
and
.NET Framework
.
- Positive understanding of
AI fundamentals
.
- Strong proficiency in
SQL
for querying, debugging, and performance optimization.
- Excellent
problem-solving skills
with a good understanding of
Data Structures & Algorithms (DSA)
.
- Strong troubleshooting and root cause analysis skills.
- Experience working with
any cloud platform
(Azure, AWS, or GCP).
- Experience with
production/application support
and incident management.
- Knowledge of
ITSM tools
(ServiceNow, Jira Service Management, BMC Remedy, etc.).
- Understanding of
SLA concepts
, including
Response Time
and
Resolution Time
.
- Excellent verbal and written communication skills.
- Ability to adapt quickly in a dynamic and fast-paced environment.
Valuable to Have
- Experience with
Optimizely
.
- Exposure to
AI implementation
or AI-powered applications.
- Hands-on experience with
Microservices Architecture
.
- Experience with
Entity Framework
.
- Passion for continuous learning and exploring emerging technologies.
- Candidates who actively upskill through personal projects, certifications, or technology exploration will be preferred.
Key Responsibilities
- Provide production support for enterprise
E-commerce
applications.
- Troubleshoot and resolve application issues within defined
SLA
timelines.
- Pe