Role:Oracle HRMS Techno Functional Support -L1/L2

Desired Experience : 8 to 10yrs

Location: New Delhi

Required Technical Skill Set

Oracle Fusion HCM (ORC & Talent Management)

Goal Management, Performance Management & Succession Planning

HCM Functional Support & Issue Resolution

FSM Configuration & BPM Workflows

Quarterly Patch Impact Analysis

HCM Extracts

OTBI & BI Publisher Reporting

REST APIs & Oracle Integration Cloud (OIC)

HR & Payroll Integrations

Data Analysis, Troubleshooting & Enhancement Support

Must Have:

Strong functional expertise in Oracle Fusion HCM with hands-on experience in Oracle Recruiting Cloud (ORC) and Talent Management modules, including Goal Management, Performance Management, Career Development, and Succession Planning.

Proven experience in providing L1/L2 production support, incident resolution, root-cause analysis, and functional troubleshooting across Oracle HCM processes.

Robust understanding of Fusion Setup Manager (FSM) configurations, business process configurations, and BPM workflow management.





Experience supporting quarterly Oracle Cloud releases, including impact assessment, regression validation, and business readiness activities.

Hands-on experience in HCM Extracts, OTBI, and BI Publisher reporting to support operational and business reporting requirements.

Good understanding of Oracle HCM data structures and employee lifecycle processes, including recruitment, talent reviews, performance evaluation, and workforce planning.

Experience supporting and coordinating integrations using REST APIs and Oracle Integration Cloud (OIC) between HCM, Payroll, and downstream enterprise applications.

Roles & Responsibilities:

Provide L1/L2 functional support for Oracle Fusion HCM applications, with primary focus on ORC (Recruiting Cloud) and Talent Management modules.

Investigate, troubleshoot, and resolve functional issues raised by business users while ensuring adherence to defined SLAs and support processes.

Support

📌 Oracle HRMS Techno Functional Support (Delhi)
🏢 Tata Consultancy Services (TCS)
📍 Delhi