Roles and Responsibilities :
- Manage daily operations of the business, ensuring seamless execution of processes and procedures.
- Oversee sales operations, including lead generation, conversion rates, and customer satisfaction metrics.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance overall performance.
- Collaborate with cross-functional teams to drive business growth through effective communication and problem-solving.
Job Requirements :
- 5-10 years of experience in IT services & consulting industry.
- Solid background in business operations, sales operations, or a related field.
- Proven track record in managing complex projects from initiation to delivery.
- Excellent analytical skills with ability to interpret data-driven insights for informed decision-making.