Customer Relationship Specialist (Noida)

Customer Relationship Specialist (Noida)

13 Aug
|
Enviropol Engineers
|
Noida

13 Aug

Enviropol Engineers

Noida

Company Description
Enviropol Engineers Pvt. Ltd., founded in 2003, is a leading Indian engineering company focused on air pollution control and biomass drying solutions. Headquartered in Noida with additional facilities in Greater Noida and Pune, the company has delivered over 500 projects across more than 30 countries for prominent industrial clients. Enviropol’s portfolio includes advanced Wet Scrubbers, Electrostatic Precipitators, Bag Filters, Wet ESPs, and Hybrid Biomass Dryers that help industries meet global emission norms while improving efficiency. Supported by experienced technocrats and in-house manufacturing using tools such as 3D modeling and CNC fabrication, Enviropol drives clean air, energy savings, and emission reduction. The organization is guided by core values of Integrity, Excellence, and Collaboration, emphasizing a “WIN-WIN-WIN” approach for clients, partners, and employees.

Role Description
The Customer Relationship Executive is a full-time, in office role based in Noida.



This position is responsible for building and maintaining strong relationships with clients, ensuring timely communication, and responding to inquiries and concerns with professionalism and empathy. The role involves coordinating with internal teams to address customer requirements, tracking service delivery, and following up to ensure high levels of satisfaction. The executive will support pre- and post-sales activities, prepare client reports, document interactions, and identify opportunities to enhance customer experience. Regular interaction with key accounts, participation in review meetings, and proactive issue resolution are central to the day-to-day responsibilities.

Qualifications
- Candidates should possess skills in Customer Satisfaction and Customer Service to effectively manage client expectations and resolve issues.
- Candidates should possess skills in Business Relationship Management and Client Relations to nurture long-term partnerships and support key acco

📌 Customer Relationship Specialist (Noida)
🏢 Enviropol Engineers
📍 Noida

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