Company Description
TreatMyTravel.com is a travel-focused company dedicated to helping travelers turn their trip ideas into memorable experiences. The team is made up of passionate travelers who believe in the power of exploration and aim to connect customers with destinations around the world through tailored flight bookings. The company emphasizes a seamless, customer-centered experience from online search to arrival, offering competitive rates and continuous support. TreatMyTravel.com focuses on building long-term relationships with travelers, whether they are planning major adventures, family vacations, or quick business trips. Team members are encouraged to share in a culture that values curiosity, service excellence, and a love of travel.
Role Description The Ticket Sales Specialist is a full-time, in office position based in Ahmedabad. In this role, the specialist will handle flight ticket inquiries, provide fare options, and complete reservations using company systems and partner platforms. Daily responsibilities include assisting customers through phone, chat, and email,
explaining routes and fare rules, and ensuring accurate ticketing and documentation. The specialist will manage modifications, cancellations, and special requests, while maintaining high standards of customer service and adherence to company policies. Collaboration with colleagues to meet sales targets, resolve booking issues promptly, and contribute to a smooth, reliable customer experience is a key part of t
his role.
Qualifications/ Specific Skills
- Candidates should possess strong Ticket Sales and Sales skills, with the ability to convert inquiries into confirmed bookings.
- Candidates should possess excellent Customer Service and Communication skills for handling diverse traveler needs across multiple channels.
- Candidates should possess solid Interpersonal Skills to build rapport with customers and work effectively with team members.
- Relevant experience in travel ticketing, airlin