THE OPPORTUNTY

As a Senior Analyst, Digital Communications and Change, you will collaborate closely with key stakeholders to lead all organizational alignment initiatives related to GDD&T; communications. You will be responsible for shaping the communications vision and defining an effective engagement strategy including cadence, channels, audience segmentation, and tools to ensure clarity, consistency, and impact. This role is pivotal in fostering organizational agility and change readiness, serving as a key enabler of our ongoing digital transformation. You will help build a culture that embraces change, drives collaboration, and supports innovation at every level of the organization.

OBJECTIVES/PURPOSE

As an OCM Senior Analyst, you will support small to medium-scale Change Management initiatives, ensuring effective delivery and adoption of digital transformation activities. Accompany the operational implementation of all Change Management services to deliver an excellent experience during agile times of change.



Execute Change Management and Communications activities to support the adoption of new processes and technology to achieve our digital ambitions, ensuring an exceptional end user experience. Prepare Change Management assets, based on a defined strategic approach. Manage and monitor the change and suggest reinforcements to support the transition.

ACCOUNTABILITIES
- Change Management and Communications service delivery to effectively support change and provide an exceptional end user experience.
- Services include (but not limited to): End to End Change Management and Communications services for digital technology implementations.
- Track Change Management and Communications effectiveness through standard KPIs.
- Identification and mitigation/management of organizational, process, system and data changes.
- Execution of the defined training approach in collaboration with training team members to deliver an exceptional user experience: Training Materials

📌 Digital Communications and Change Senior Analyst (Bengaluru)
🏢 Shire
📍 Bengaluru