What can you expect
- To drive optimisation of operating models across Marsh, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
- To support and design global solutions for business problems
- To identify areas of improvement within the business processes, systems and user experience.
- To work as part of an multi-disciplinary Agile team to design and deliver high quality business solutions
- To manage global stakeholders and teams in a robust manner to drive proposed change
- To build capabilities in business solution architecture and to enhance own and team s expertise
We will count on you to:
- Serve as the source of knowledge concerning business processes, best practices and documentation standards.
- Lead workshops to identify problems, understand impact and help design global solutions.
- Build and articulate frameworks and methodologies that can also be self-administered by local teams.
- Partner with local teams to understand nuances and enable adoption of global solutions.
- Drive standardization of processes, operating model and user experience across business solutions.
- Take accountability for designing solutions and obtaining buy-in.
- Collaborate with internal teams for data preparation and obtain requirements for successful implementation.
- Build robust working relationships and support design of the business function
- Help communicate best practices and changes to stakeholders at middle management level
- Support solution design by working closely with product, technology, operations, and project teams.
- Facilitate workshops, interviews, and meetings with stakeholders.
- Identify gaps, risks, dependencies, and opportunities for process improvement.
- Assist in testing, including test planning, test case creation, and user acceptance testing (UAT).
What you need to have:
- 5-6 years experience as a Solu
📌 Senior Specialist (Mumbai)
🏢 Oliver Wyman
📍 Mumbai
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