We are seeking a Workday HCM Functional Analyst in supporting, configuring, and maintaining the Workday Human Capital Management (HCM) system, including core HCM, Absence, Compensation, Talent Acquisition, and Talent Management modules as well as related reports. This role involves collaborating with internal teams, external vendors, and end-users to ensure the system meets business needs and provides a positive employee experience.
Key Responsibilities
- System Support & Troubleshooting: Provide day-to-day support to end-users, identify system issues, and ensure the smooth response to HCM requests.
- Triage all support tickets to determine which should be handled by HCM support, which require systems changes, and which should be routed to another team for management.
- Business Requirements Analysis: Collaborate with business stakeholders to understand their needs, analyze business processes, and document requirements for system enhancements and changes.
- Testing & Quality Assurance: Develop and execute test plans and cases to ensure the quality of system updates and recent features.




- Data Management, Reporting & Analytics: Complete data uploads to support mass changes in the system. Build Workday reports, dashboards, and other analytical tools to provide insights into HR data. Create data audits to find data anomalies.
- Documentation & Training: Maintain system documentation, create user guides, and provide training to end-users.
- Security & Compliance: Ensure system security and compliance with data protection standards and other regulations.
- Process Improvement: Identify process gaps and propose improvements to optimize Workday HCM. Measure timeliness and effectiveness of support ticket resolution and identify opportunities for improvement.
- Project Management: Support Workday-related projects, including implementation, upgrades, and enhancements.
Skills & Experience
- Workday HCM Expertise: At least 3 years of experience with Workday HCM configuration, repo

📌 Workday HCM Functional Analyst (Bengaluru)
🏢 Shire
📍 Bengaluru