Telesales Representative (New Delhi)

Telesales Representative (New Delhi)

13 Aug
|
JIMS ,Vasant Kunj
|
New Delhi

13 Aug

JIMS ,Vasant Kunj

New Delhi

Company Description
JIMS, Vasant Kunj is an institute that focuses on building strong connections between industry and academia, enabling students to benefit from real-world corporate knowledge and expertise. The organization emphasizes practical learning by engaging with professionals who share current industry practices and trends. Faculty and associated professionals are encouraged to conduct ongoing research and continuous study to keep educational content up to date. This approach supports a dynamic learning environment where students gain relevant skills aligned with market needs.

Role Description
The Telesales Representative role at JIMS, Vasant Kunj is a full-time, in office position based in Current Delhi. The role involves making outbound and receiving inbound calls to prospective students and other stakeholders to promote academic programs and services. Day-to-day tasks include explaining course offerings, addressing inquiries, providing accurate information, and guiding prospective students through the admission or enrollment process.



The Telesales Representative will maintain call records, follow up on leads, and work closely with the admissions and marketing teams to achieve enrollment targets. The role also includes handling basic customer support issues related to admissions and participating in occasional training sessions to stay updated on program details and communication best practices.

Qualifications
- Strong Communication skills, including clear spoken and written interaction with diverse audiences.
- Customer Service and Customer Support skills to handle inquiries professionally and resolve concerns effectively.
- Sales skills, with the ability to convert leads, meet enrollment targets, and promote academic programs confidently.
- Training experience or willingness to participate in training sessions to improve product knowledge and call handling techniques.
- Prior experience in telesales, call centers, or academic counseling is preferred.
- Com

📌 Telesales Representative (New Delhi)
🏢 JIMS ,Vasant Kunj
📍 New Delhi

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