About M&G; India
We are M&G; India, the strategic innovation and digital hub for M&G.; Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G; is transforming as a business.
About M&G;
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now,
and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
- Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business.
- Support, define and execute the QA reviews/ testing plans by deriving data for sampling purposes, computing the requisite sample sizes, and assign case reviews accordingly.
- Ensure explicit, constructive QA feedback of the review/testing outcomes are communicated to the relevant 1LoD FC functions.
- Oversee and maintain the process of providing staff feedback subsequent to the completion of 1LoD QA evaluations.
- Document testing results and prepare reports, highlighting any deficiencies or areas for improvement.
- Identify control gaps, process deviations, and recurring error
📌 Assistant Vice President, Quality Assurance (Mumbai)
🏢 M&G
📍 Mumbai