OBJECTIVES/PURPOSE

As the PromoMats Engineer Manager for the Content MLR Platform (Veeva Vault PromoMats) for the Content Innovation team, you will own and manage the day-to-day activities, enhancements and technical support services for Takeda's global Veeva Vault PromoMats environments ensuring the smooth functioning of IT infrastructure and end-user support. You will be responsible for the development, enablement, optimization, and ongoing support of Takeda's Content MLR platform within a highly regulated setting. The role helps maintain operational stability and efficiency, contributing to Takeda's mission by providing reliable technical solutions and support. In this role, you will partner closely with internal business stakeholders to understand their issues, queries and requirements, working in close collaboration with internal and external platform development teams. You will oversee day-to-day platform operations, govern enhancements and configuration changes, and ensure alignment across adjacent Content Innovation platforms and integrations. Overall,



you will drive Takeda's Data and Digital mission by enabling the adoption and evolution of Veeva Vault PromoMats capabilities that align with business needs, best practices, and enterprise architecture principles.

Your activities would include:
- Leading a team of employees, setting goals and objectives to achieve operational results
- Assisting in driving continuous improvement of Veeva Vault PromoMats capabilities by analysing new platform features, product releases, tools, and system integrations in line with business demand
- Overseeing the day-to-day operation of Veeva Vault PromoMats environments for technical support services, including applications, analytics, and device management ensuring platform stability, reliability, security, and compliance
- Managing major incident management calls and coordinate with relevant teams to resolve issues
- Reviewing performance and operational metrics to prov

📌 Veeva Promomats Engineer (Bengaluru)
🏢 Shire
📍 Bengaluru