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Experience:
1+ Years in Banking / Sales / Relationship Management
Role Overview
We are looking for a customer-focused Virtual Relationship Manager to manage and grow a portfolio of customers through digital channels. The role involves driving sales, deepening customer relationships, promoting banking products, and delivering an exceptional customer experience.
Key Responsibilities
- Manage and grow an assigned customer portfolio.
- Achieve sales targets across liabilities, assets, insurance, and investment products.
- Build robust customer relationships through virtual engagement.
- Identify customer needs and recommend suitable financial solutions.
- Resolve customer queries and provide seamless service.
- Drive digital banking adoption and customer retention.
- Ensure compliance with banking regulations and internal policies.
Eligibility
- Graduate in any discipline (MBA preferred).
- Minimum 1 year of experience in Retail Banking, Sales, or Relationship Management.
- Strong communication and customer relationship skills.
- Knowledge of banking products, investments, and insurance will be an advantage.