Skills & Experience –
4+ years in Field Service preferably from FMCG, Food/Bev industry.

Travel Warrior.
Always ready to travel on short notice; Pan India and or other countries as per job requirements. Sometimes on Holidays or weekends.

Description
The role of the Service Engineer is to provide professional after sales service and support for ACE Technologies customers by performing field service installation, startup, repairs and maintenance of high speed inspection and batch coding equipment. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing ACE Technologies.

Essential Functions
Build customer relationship in a professional manner through solution-oriented communications and service, providing both in office and telephone support.
- Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.




- Must be self-motivated with ability to work & think well independently.
- Perform scheduled and un-scheduled maintenance of equipment and associated equipment.
- Provide installation expertise at customer sites as well as conducting pre-installation assistance.
- Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.
- Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s as per ACE Technologies Standards.
- Work with engineering, project management, spare parts and management groups to resolve escalated problems.
- Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.
- Properly document, label, and return all defective parts resulting from repair

📌 SERVICE ENGINEER- F&B PROCESS (Mumbai)
🏢 IAssess Consultants
📍 Mumbai