Location: Meluha The Fern – Series by Marriott, Powai, Mumbai
Department: Sales & Marketing
Reports To: Vice President Operations

Job Summary

The Director of Sales is responsible for leading the hotel's sales function by developing and executing strategic sales initiatives to maximize revenue, market share, and profitability. The role involves driving business across all market segments, building robust client relationships, leading the sales team, and collaborating with internal departments to achieve the hotel's business objectives while maintaining brand standards.

Key Responsibilities

Sales & Business Development
- Develop and implement annual sales and marketing plans to achieve revenue and occupancy targets.
- Identify new business opportunities across Corporate, MICE, Travel Trade, Government, and Leisure segments.
- Build and maintain strong relationships with key corporate clients, travel partners, event planners, and business associates.
- Conduct regular sales calls, client meetings, presentations, and networking activities.
- Represent the hotel at industry events,



trade shows, and exhibitions.

Revenue & Strategy
- Work closely with the Revenue Management team to develop pricing and distribution strategies.
- Monitor market trends, competitor activities, and customer preferences to identify growth opportunities.
- Prepare sales forecasts, budgets, and performance reports.
- Ensure optimal business mix to maximize ADR, RevPAR, and overall hotel revenue.

Team Leadership
- Lead, mentor, and motivate the sales team to achieve individual and departmental goals.
- Conduct regular performance reviews, coaching sessions, and training programs.
- Foster a high-performance, customer-focused sales culture.

Client Relationship Management
- Maintain long-term relationships with key accounts and ensure high levels of customer satisfaction.
- Handle major negotiations and contract renewals.
- Resolve client concerns promptly and professionally.

Cross-Functional

📌 Director of Sales (Powai)
🏢 MELUHA THE FERN SERIES BY MARRIOTT
📍 Powai