What we are looking for?

8 to 12 years of experience in Customer Success, Account Management, or Client Servicing within a product or SaaS environment is preferred.

• Sharp practical thinking. Reads situations quickly, stays clear-headed under pressure, and uses sound judgment rather than just following process.

• Robust communication skills, able to engage confidently across levels, including senior client stakeholders.

• Proven ability to manage sensitive client relationships with maturity, discretion, and composure.

• Track record of building genuine, lasting client rapport and trust.

• Comfortable balancing strategic account health with operational rigor, including SLAs, reporting, and

escalations.

? About Us

Compport is a global compensation management platform trusted by enterprise HR teams to plan,

personalize, and deliver data-driven rewards. Our mission? To change the game for compensation, making it smarter, simpler, and more impactful.

➡ What You'll Do

As a Customer Success Head, you’ll serve as a key partner to our clients, ensuring smooth, successful





onboarding and rollout of the Compport platform across their organization. You’ll collaborate closely with HR stakeholders, internal tech teams, and our product experts to deliver solutions that are tailored, timely, and transformation-ready.

If you’re excited by the idea of working at a fast-growing, category-defining Rewards Technology organization, do reach out. As we scale locally and globally, we are looking to onboard professionals to lead high-impact implementations for some of the largest and most sophisticated enterprises worldwide.

About us:
www.compport.com

?Why Compport?

• Work at the intersection of HR and technology, where your impact is tangible

• Join a team of comp innovators shaping how rewards work in the enterprise world

• Grow with a culture that values ownership, flexibility, and bold thinking

Roles & Responsibilities

1. Build the CS Operating Model

• Audit the cu

📌 Head of Customer Success (India)
🏢 Compport
📍 India