Role Summary
Own the design, configuration, and operational rollout of ServiceNow's Strategic Sourcing / RFx (bid, tender, and vendor-evaluation) capability, enabling the hospital's sourcing team to run RFI/RFP/RFQ cycles, evaluate supplier bids, and drive sourcing decisions directly on the ServiceNow platform.
Key Responsibilities
• Lead requirement gathering for competitive bidding / RFx process (RFI, RFP, RFQ, tender evaluation, and award).
• Configure ServiceNow Strategic Sourcing, RFx, and vendor-evaluation workflows, scoring templates, and bid-response portals.
• Design bid governance controls — vendor Q&A; management, evaluation committees, weighted scoring, and audit trails — aligned to hospital procurement policy.
• Integrate bidding/RFx workflows with upstream Procurement and downstream Contract Management processes for a seamless source-to-contract cycle.
• Train hospital sourcing/category managers and evaluation committees on using the platform for live tenders.
• Act as onsite escalation point for bid-cycle issues during live RFx events,



ensuring no disruption to time-bound tender deadlines.
• Ensure the bidding solution supports KSA public/quasi-public sector tendering norms (e.g., multi-stage evaluation, sealed-bid handling, compliance documentation).
Mandatory Skills & Experience
• 3+ years hands-on experience configuring ServiceNow Strategic Sourcing / RFx or equivalent bid-management capability.
• Strong understanding of RFx (RFI/RFP/RFQ) processes, TCO modeling, and supplier evaluation/scoring methodologies.
• Experience designing vendor-facing bid-response portals and internal evaluation workflows.
• Ability to translate procurement/sourcing governance policy into platform configuration and controls.
• Experience running client workshops and training sessions with senior sourcing/category stakeholders.
Preferred / Positive-to-Have Skills
• Experience with sourcing accelerator tools on ServiceNow (e.g., Aavenir RFPflow, Source Assist) or comparable e-s

📌 ServiceNow Bidding (Bengaluru)
🏢 Agile Testing Alliance
📍 Bengaluru