Role Overview:-

The System Administrator will be responsible for managing, maintaining, and optimizing the company s IT systems, applications, and end-user devices. This role requires working in rotational shifts, having solid expertise in Microsoft technologies, desktop and mobile device management, and hardware/software troubleshooting. The ideal candidate will ensure seamless performance, licensing compliance, and smooth collaboration across tools like Microsoft 365 , Teams , SharePoint , and other enterprise applications.

Key Responsibilities

1. Software & Licensing Management
- Manage and maintain software licensing compliance for all Microsoft and third-party applications.
- Administer Microsoft 365 suite including Outlook , Teams , Planner , Forms , OneNote , CoPilot , OneDrive , SharePoint , Visio , Power Automate , Power Apps , Excel , Word , PowerPoint , Stream , and MS Project .
- Support installation, configuration, and updates for Adobe Products , Google Chrome , Microsoft Edge , and other desktop software .




- Troubleshoot and support specialized software such as Avaya Softphone , JMP , EndNote , Bartender , SolidWorks , GraphPad , AutoCAD , and Bluebeam .

2. Hardware & Peripheral Management
- Install, configure, and maintain laptops , desktops , printers , projectors , monitors , TVs , Zebra handheld devices , and thin clients .
- Handle troubleshooting and replacement of hardware components and peripherals .
- Ensure Avaya and related telephony devices are operational for seamless call handling.
- Manage timekeeping devices and other connected hardware assets across departments.

3. System Administration & OS Management
- Install, configure, and maintain Windows 10 and Windows 11 operating systems across user devices.
- Perform regular updates, patching, and performance monitoring of systems.
- Maintain system security, access controls, and compliance with organizational IT policies.
- Provide Level 1 and Level 2 support for all desktop and syste

📌 System Administrator (Bengaluru)
🏢 contactpoint 360
📍 Bengaluru