Technology Support:
- Identifying and solving issues across multiple components of critical business system
Ensuring that the services are running smoothly by proactive monitoring and maintaining the system
- Provide technical support to customers and resolve their issues related to application services and operations
- Strong experience in developing and implementing high performance scalable JEE applications
- Solid SQL experience of writing complex queries
Processes
- Process and Compliance
- Ability to work in a highly compliant landscape and work within the boundaries of globally defined software quality management practices and policies
- Understand that traceability and reporting are extremely important in highly compliant environments and be prepared to engrain these practices in team’s ways of working
- Knowledge of monitoring and maintaining critical business systems
Key Responsibilities
People & Talent
- Troubleshoots production problems related to application
- Ability to collaborate with cross-functional teams
- Maintains compliance with standard operating procedures to ensure data security
- Undertake responsible tasks without supervision, including monitoring and maintaining the system
- Monitor progress and provide updates to the Technical Lead / Project Manager promptly and accurately
- Able to work independently as well as a team in providing out-of-the box solution if required
- Strong interpersonal, written, and verbal communication skills
Regulatory & Business Conduct
- Display exemplary conduct
📌 Manager, Development (Chennai)
🏢 Standard Chartered Bank
📍 Chennai
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