At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most creative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job Description
- Design end-to-end AIOps architecture spanning data ingestion, correlation, ML-based anomaly detection and automated remediation for telecom networks.
- Define observability strategy across logs, metrics, traces and events for RAN, Core and transport, bringing in the latest AIOps, GenAI and agentic tooling.
- Build and configure correlation engines, ML models and automation workflows for fault detection, RCA and predictive maintenance.
- Design closed-loop, self-healing remediation workflows that move operations toward autonomous network maturity (TM Forum AN levels),



reducing manual intervention.
- Design and implement alarm/event management — collection, deduplication, enrichment, correlation and suppression across multi-vendor networks.
- Own end-to-end ITSM integration: incident, problem and change workflows between AIOps/correlation platforms and ServiceNow/Remedy/BMC suites.
- Build automated ticket creation, enrichment and intelligent assignment/routing from alarm events into ITSM tools, with CMDB linkage.
- Integrate AIOps platforms with telco EMS/NMS, OSS/inventory and ITSM systems via REST/API and streaming interfaces.
- Support production environments — tuning correlation rules, ML retraining, and continuous RCA accuracy improvement with NOC/L1-L3 teams.
- Define and report AIOps KPIs (MTTD, MTTR, noise reduction, automation coverage) and contribute to presales/PoC delivery for AIOps opportunities.

Capgemini is a global business and technolo

📌 Telco AI OPS (Bengaluru)
🏢 Capgemini
📍 Bengaluru