Assistant Salon Manager
— Truefitt & Hill, Alwarpet (Chennai)

Location:
Alwarpet, Chennai, Tamil Nadu

Employment type:
Full-time, on-site

Industry:
Luxury Men's Grooming / Premium Barbering

About the Role

Truefitt & Hill, the world's oldest barbershop with a heritage dating back to 1805 and a tradition of serving royalty and discerning gentlemen, is seeking an Assistant Salon Manager to support the leadership of its Alwarpet branch.

This is a hands-on, floor-facing role for someone building towards a full branch-leadership career. You will work alongside the Salon Manager to keep daily operations running smoothly, support the grooming team, and act as a visible custodian of the Truefitt & Hill standard on the floor — stepping up to run the salon independently in the Manager's absence.

Key ResponsibilitiesOperations & Standards
- Support the Salon Manager in running smooth, effective daily operations; take charge of the floor during assigned shifts and in the Manager's absence.
- Uphold Truefitt & Hill's global brand standards across service quality, hygiene, ambience,



and presentation through daily floor checks.
- Coordinate appointment scheduling and manage footfall flow in real time to minimise wait times and maximise chair utilisation.
- Monitor inventory of grooming products, retail stock, and consumables; flag replenishment needs, track usage, and help minimise wastage.
- Open and close the salon as per the shift roster, ensuring readiness and end-of-day standards.

Client Experience
- Be a visible presence on the floor — greet clients, ensure a personalised experience, and build familiarity with regular and VIP patrons.
- Resolve routine client feedback and requests on the spot; escalate sensitive or complex issues to the Salon Manager with full context.
- Support client retention efforts through consistent follow-ups, appointment reminders, and attentive service recovery.

Team Support
- Supervise and support a team of master barbers, stylists, and fro

📌 Assistant Salon Manager (Chennai)
🏢 Truefitt & Hill London
📍 Chennai