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The opportunity
The Incident Orchestrator is responsible for coordinating, driving, and governing the execution of security incidents identified by the SOC. The role ensures that incidents are triaged correctly, escalated appropriately, and resolved within defined SLAs, acting as the central coordination point between SOC analysts, threat detection teams, IT responders, and incident response leadership.
The role operates in accordance with the enterprise Incident Response Plan and Policy, supporting structured, repeatable, and auditable incident handling
Your Key Responsibilities
- Own the end to end coordination of security incidents from initial escalation through containment, remediation, and closure.
- Act as the single point of coordination between L1/L2 SOC analysts, threat detection teams, IT teams, and incident response stakeholders
- Ensure incidents are classified, prioritized, and handled in line with the approved Incident Response Policy and severity model
- Validate escalated alerts and incidents to confirm true positives and business impact before response actions are initiated
- Drive containment and mitigation actions by coordinating with relevant resolver groups (endpoint, network, identity, cloud, etc.)
- Manage incident bridges / war rooms during major incidents, ensuring explicit ownership and timely updates.
- Ensure all incident activities are accurately documented in the designated incident management / ticketing platform
- Prepare and deliver incident status updates, timelines, and summaries for SOC leadership and stakeholders.
- Support post incident reviews (PIRs) by compiling evidence, time
📌 CMS-Senior-Incident Orchestrator (Kochi)
🏢 EY
📍 Kochi